Frequently Asked Questions
WHAT IS FREE HAIR?
Our doors opened with a conscious commitment to care. Care for you and your look. Care for our beloved Cincinnati. Care for our earth. Free Hair is dedicated to create lasting change in hair, beauty, fashion, our planet and you. All the products at Free Hair are vegan, cruelty-free, sustainable, and low-tox. Our team has partnered with Green Circle in effort to produce as little waste as our industry will allow. Good for the Earth. Good for you.
HOW CAN I BOOK AN APPOINTMENT?
Click HERE. If you have questions about what you should book, reach out to your preferred stylist and they can help you.
I NEED TO RESCHEDULE!
Reach out to your stylist who you booked with directly. Each stylist manages their own books.
what is the cancellation policy?
We require a 24 hour notice for all cancellations. Cancel within 24 hours will results in a 50% charge of service. No shows will result in full charge of the appointment. Thank you for understanding.
WHAT IF I NO SHOW?
Sorry, if you no show we will charge 100% of the service to the card on file. If there is no card on file we will send a payment link for you to complete. Thanks for understanding and valuing our stylists time.
Where do i park?
Street parking is available around the salon. If 4th St is busy, try plum. There is also a large just across the street.
WHAT IS A GREEN CIRCLE SALON?
Green Circle recycles & recovers up to 95% of our Beauty waste. Resources that were once considered waste are being recycled! This helps keep millions of pounds of waste each year from the beauty industry out of landfills.